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Reviews + Testimonials

See what our customers are saying about Smart Care Solutions

Why businesses trust
Smart Care Solutions

At Smart Care Solutions, we know reliable equipment is the backbone of your business. That’s why organizations across industries trust us for expert installation, repair, and maintenance. Backed by highly trained technicians and a commitment to excellence, we keep your systems performing at their best—reducing downtime, boosting efficiency, and helping your business run smoothly.

Recently, I completed our standard quarterly review to walk through financials with our CFO. During the review, I was asked to explain the recent increase in repair and maintenance costs. I explained that Smart Care’s preventative maintenance program had just started, and it identified needed repairs that could otherwise have been avoided had we started this service sooner. Our CFO could easily see that with the Smart Care’s preventive maintenance program investment we are making now that it will reduce repair and capital expenses in the future.

Food Services Partnership & Strategy Manager
Commercial Kitchen, Minneapolis, MN

Smart Care has been very responsive and reactive to our constant issues within the building. Their techs are knowledgeable, and their management and dispatch team always get us taken care of when we need it. Having Smart Care as our primary service provider has helped our equipment stay running and last longer.

Justin Copp, Assistant General Manager
Aaramark Sports + Entertainment

Smart Care provides us with critical repair and maintenance services throughout our kitchens. Their technicians are very knowledgeable and as a result they’re able to fix pretty much everything we can throw at them. Any multi-location food service company would be doing themselves a disservice to not have a relationship with Smart Care.

John Metzinger, Senior Facilities Manager
Din Tai Fung, Los Angeles, CA

Multiple times we were able to keep a piece of equipment running at a fraction of the cost than what someone else had quoted us for. David [Lead Technician] and Smart Care are very transparent.

Michael White, Executive Chef
Regions Hospital, St. Pau,l MN

Trusted by businesses
Nationwide

Our customers include:

Pharma

Pharma

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Cold Storage + Warehouses

Cold Storage + Warehouses

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Hospitality

Hospitality

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Entertainment

Entertainment

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Assisted Living

Assisted Living

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Healthcare + Hospitals

Healthcare + Hospitals

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K-12 Schools

K-12 Schools

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Colleges + Universities

Colleges + Universities

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Corporate Dining

Corporate Dining

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Restaurants

Restaurants

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Convenience Stores

Convenience Stores

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Grocery Stores

Grocery Stores

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How we helped Sie Culinary reduce downtime and improve efficiency

SIE Culinary Management Group is a leading provider of on-site dining services for corporations, universities, museums, and specialty venues. Prior to working with Smart Care, they faced ongoing issues with delayed and inconsistent equipment maintenance. Smart Care stepped in with a customized maintenance plan and responsive emergency repair services. Since then, SIE Culinary has seen significant improvements in service coordination, equipment reliability, and overall operational efficiency.

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Saving costs through reliable maintenance for Region’s Hospital

Regions Hospital relies on its foodservice operations to support both patient care and retail dining, preparing nearly 3,500 meals each day. Previously, working with multiple service vendors led to inconsistent maintenance and unnecessary replacement recommendations. To resolve these issues, the hospital partnered exclusively with Smart Care, who developed a customized maintenance plan which led to improved equipment reliability, reduced downtime, and enhanced efficiency.

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What makes
Smart Care different?

Expert Technicians

Our certified professionals specialize in servicing equipment for industries like healthcare, hospitality, and food service, ensuring reliable performance when it matters most.

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Fast + Reliable
Service

We prioritize rapid response times to keep your business running smoothly. Whether it’s scheduled maintenance or urgent repairs, we’re there when you need us.

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Industry-Leading Support

With 24/7 customer support and tailored service plans, we provide reliable solutions to keep your equipment operating at its best, day or night.

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More reviews from satisfied customers

Expert response for fixing our Rational Combi. Cecil, our Service Technician, was very personable and worked hard to figure out the issues. He consulted with another technician to ensure we received the best solution, and we were satisfied. I’d hire Smart Care Solutions again to fix our kitchen equipment!

Kim Hawthorne

Smart Care is a great partner with Temple Culinary Services. Their response time is exceptional, and they will provide assessments on aged equipment while providing recommendations on the most cost-effective process for a repair.

Ken Gruber

My Smart Care rep and technicians are the best! The communication level is exactly what I need. My restaurants need quick, complete, and professional service, and we get that every time!

Ray McCausland

I recently had the pleasure of working with Ryan, and his outstanding customer service truly stood out. What could have been a stressful and overwhelming situation was transformed into a calm and easy experience thanks to his professionalism, thoroughness, and warm hospitality. Ryan took the time to address all my needs with patience and care, making the entire process smooth and worry-free. His dedication and positive demeanor left a lasting impression, and I’m truly grateful for his help.

Dahnya Rogers

Ron searched high and low for a part for my ice machine, when he was unable to located he used outside resources and made it happen much fast than expected! This is what you call get the job done no matter what.

Kane Smith

The best technicians there can be are those from Smart Care, especially in the Baltimore, Maryland area. Luis Caribe and his team- all their work is professional, guaranteed.

El Sendero De la Cruz Baltimore

Get in touch

Our team is well-equipped to support projects of any size, leveraging extensive experience in equipment replacements, minor remodels, and large-scale new construction. Whether it’s a straightforward service call or a more complex undertaking, we bring the skills and expertise necessary to ensure successful outcomes tailored to your specific needs.

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