Our Technician Development & Training Program

Designed to support technicians day one and beyond!

Smart Care technicians receive industry-leading training designed to equip them with the knowledge needed day one, while providing ongoing support and development opportunities to veteran technicians for continued career growth.

Technician Onboarding

Setting Technicians Up for Success Day One

Onboarding includes:

  • Introduction to all Smart Care systems and required applications
  • Combination of virtual course instruction and ride alongs with field trainers
  • Safety training including Smart Care guidelines and best practices
  • Individualized training plan based on experience and skillset
  • Service readiness and quality checks
  • Hydrocarbon Certification
"I found the virtual hot-side training class extremely helpful in understanding things. I wish that there had been a school like this years ago."
- Smart Care Service Technician

Smart Care Technician Training Resources

Smart Care technicians have access to continued education through in-person and virtual trainings, CFESA Certification plans, 24/7 access to Smart Care's online Learning Center and so much more!

Virtual and In-person Training Opportunities

  • In-person trainings at the Smart Care National Training Kitchen
  • Robust, virtual trainings led by experienced technicians and trainers
  • Online Smart Care Learning Center for visibility to assigned trainings and access to complete training library to research topics of self-interest

In-house Diagnostic Technician Support Team

  • Internal team of experts dedicated to supporting technicians in the field – troubleshooting, diagnostics, part selection and more
  • Merged reality technology puts the expert in the kitchen with technicians to visually interact, assist with and resolve equipment issues remotely
  • Diagnostic Support Team has a combined 60+ years of  field experience

CFESA Certification Plans

  • 60-day plans with teams set-up by skill group
  • Company provided study book
  • 30-day check-ins with trainer and CFESA pretest

Are you ready to launch your career as a Smart Care service technician?

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Please Contact Us

Although Smart Care doesn’t have a dedicated service technician in your area, we may have a network provider that can help.

Phone Icon 1-800-822-2303 Email: servicerequest@smartcaresolutions.com