Reviews & Testimonials

Recently, I completed our standard quarterly review to walk through financials with our CFO. During the review, I was asked to explain the recent increase in repair and maintenance costs. I explained that Smart Care’s preventative maintenance program had just started, and it identified needed repairs that could otherwise have been avoided had we started this service sooner. Our CFO could easily see that with the Smart Care’s preventive maintenance program investment we are making now that it will reduce repair and capital expenses in the future.

Smart Care has been very responsive and reactive to our constant issues within the building. Their techs are knowledgeable, and their management and dispatch team always get us taken care of when we need it. Having Smart Care as our primary service provider has helped our equipment stay running and last longer.

Smart Care provides us with critical repair and maintenance services throughout our kitchens. Their technicians are very knowledgeable and as a result they’re able to fix pretty much everything we can throw at them. Any multi-location food service company would be doing themselves a disservice to not have a relationship with Smart Care.

Multiple times we were able to keep a piece of equipment running at a fraction of the cost than what someone else had quoted us for. David [Lead Technician] and Smart Care are very transparent.