To our customers,
In keeping with Smart Care’s mission to ensure that every commercial kitchen in America is ready to serve and reflecting our company value of safety, we are developing a comprehensive response plan to address the recent spread of the coronavirus (COVID-19) to the U.S. Our plan objectives are to: 1) protect the safety of our customers and employees by mitigating risks that might spread the virus; and 2) ensure business continuity for our customers and our employees.
Dear valued customer,
During this time of National Emergency, we take our role as an essential business supporting the critical food supply infrastructure very seriously. Over the past weeks, like all of you, we have been implementing a fluid and dynamic response plan with objectives to:
1. Protect the safety of our customers and employees by mitigating risks that might spread the virus;
2. Ensure business continuity for our customers and our employees.
Our response plan includes:
Please continue to refer to our website for on-going updates to our plan that may be required as the situation evolves. You can also reach us at 1-800-822-2303 for any of your service needs. We pledge to make every effort to continue serving our customers safely, quickly, and effectively so we all emerge from this emergency stronger than before. Our thoughts are with the people and businesses affected by COVID-19.
Sincerely,
Bill Emory
CEO Smart Care Equipment Solutions
Although Smart Care doesn’t have a dedicated service technician in your area, we may have a network provider that can help.