WBR Announces 2019 Field Service Best-In-Class Awards Winners

Posted from nbc-2.com

NEW YORK, NY – May 2, 2019 – The organizers of Field Service Palm Springs (April 23rd – April 26th, 2019), one of the longest running conferences dedicated to the service and support operations community, today announced the winners of the 3rd annual Field Service Best-In-Class Awards. The awards recognize outstanding efforts in service optimization, and were announced at the Field Service Palm Springs conference during a special awards gala on April 24th, 2019 in Palm Springs, CA.

Nominations were fielded from across a wide variety of industries including IT, telecom, healthcare and automotive. After a rigorous review process, the finalists were selected by members of the Field Service Advisory Board, and were given the opportunity to present their programs for consideration at the event’s deep dive workshop sessions.

The winners of the 2019 Field Service Best-In-Class awards are:

Best Service & Support Strategy Team Implementation

  • Winner:  Smart Care Equipment Solutions
  • Finalists: Duke Energy Renewables, LaserStar Technologies

Most Effective Technology Deployment To Increase Service Levels

  • Winner: John Deere
  • Finalists: Boston Scientific, Stanley Black & Decker

Most Innovative Approach to Service Delivery

  • Winner: Ricoh USA
  • Finalists: CNH Industrial, Case Construction Equipment, SquareTrade (An Allstate Company)

“We’re thrilled to honor such an exceptional group of companies for their contributions to the field service industry,” said Sara Mueller, Portfolio Director, Field Service Palm Springs. “Every year our Advisory Board faces the daunting task of identifying and selecting the companies that are on the cutting edge of field service innovation, and our 2019 honorees exemplify the label of ‘Best in Class’.”

Images from the event are available upon request. For more information on the Best-In-Class Awards and Field Service Palm Springs, please visit: https://fieldserviceusa.wbresearch.com/field-service-awards

About Field Service
Launched in 2003, Field Service is the longest running and industry’s first conference dedicated to the field services management industry. Service, maintenance and customer care has become a key revenue generator across industries, and our event provides companies of all sizes with the necessary tools, strategies and best practices to transform their service operations. Produced by Worldwide Business Research (WBR), Field Service is a global series of events spanning North America, Europe and Asia. For more information, please visit www.fieldserviceusa.wbresearch.com.

About WBR
WBR (Worldwide Business Research) is the world leader in B2B focused conference events. Founded in 1996, the company produces over 100 conferences yearly designed to offer the leaders of emerging and established companies across multiple industries with actionable insights, educational discussions, and networking opportunities to inform and transform how they do business now and in the future. The company also generates custom research to help companies educate the market on the latest developments and best practices. For more information, please visit https://www.wbresearch.com/ and follow us on Twitter @WBResearch.

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